How can we help?
Whether you're just getting started or need help with your account, our team is here to ensure you get the most out of Bridge. Browse our resources below or reach out directly.
Frequently Asked Questions
Is Bridge safe to use with my bank accounts?
Absolutely. Bridge uses bank-grade 256-bit encryption to protect your data both in transit and at rest. We never store your bank login credentials, and authentication is handled through secure connections. Every Bridge login is also protected with multi-factor authentication.
How do I connect my bank accounts?
After downloading Bridge and creating your account, tap "Add Account" and search for your bank. You'll be guided through a secure login process powered by Plaid. Once connected, your accounts will sync automatically.
Why isn't my account balance updating?
Most accounts sync in real-time, but some banks may have a slight delay. Try refreshing your accounts by pulling down on the main screen. If the issue persists, try reconnecting your account or contact our support team.
Is Bridge really free?
Bridge is free to use today, with no required subscriptions or paywalls. We believe everyone should have access to clear, powerful financial tools, and we're building Bridge with affordability in mind.
How do I delete my account?
You can delete your account at any time from Settings > Account > Delete Account. All your data will be permanently removed from our servers. If you need assistance, contact our support team.
Still need help?
Our support team is here for you. We typically respond within 24 hours on business days.
Email Us
support@bridgebanking.infoDon't have Bridge yet?
Join a growing community simplifying their financial lives. Download Bridge to see all your accounts in one place. It takes less than two minutes to get started.