Privacy Policy

Information Collection

We collect certain categories of information to operate and improve the Services, including:

• Personal Information: Such as your name, email address, phone number, and other contact details you provide.
• Financial Information: When you choose to connect financial accounts, we securely collect account balances, transactions, and related financial data through third-party services such as Plaid Inc., which helps facilitate these connections.
• Automatically Collected Information: Including device identifiers, IP address, operating system, and usage information.
• Location Information: General location data derived from device or network information to support service availability, security, and fraud prevention.
• Website Submissions: Information you provide through our website, such as contact inquiries, support requests, job applications, or investor communications.

Use of Information

We use personal information to:

• Provide, operate, and improve the Services, including accessing and using financial data to provide the functionality of the Bridge app and related Services.
• Maintain account functionality and security.
• Communicate with you regarding service updates, security notices, and support messages.
• Comply with applicable legal obligations.
• Support optional features, partnerships, or offerings you may choose to engage with.

Sharing of Information

We share your information under specific circumstances:

• Service Providers: With vendors and service providers (such as Plaid Inc.) who support our operations under contractual confidentiality and data-protection obligations.
• Legal Compliance and Safety: When required to comply with applicable law, legal process, or to protect the rights, safety, or integrity of Bridge or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Direction or Consent: When you choose to engage with optional features or services that involve third parties.

Aggregated or De-Identified Information

We may use aggregated or de-identified information for analytics, research, product development, and to improve or expand the Services. This information does not identify individual users and is not considered personal information under applicable privacy laws.

Sale or Sharing of Personal Information

Bridge does not sell personal information as defined under the California Consumer Privacy Act. We may share personal information with service providers and partners as described in this Privacy Policy, subject to appropriate safeguards and applicable law.

Consent for Marketing

To ensure you receive marketing communications that are relevant and beneficial to you, we will obtain your explicit consent before sending any such communications. This process involves an opt-in mechanism where you can freely agree to receive marketing emails, notifications, or messages.

You have the right to withdraw your consent at any time through the settings in your account or by contacting us directly at support@bridgebanking.info.

International Data Transfers & Location Information

We may process personal information in the United States and other jurisdictions where our service providers operate. Location information may be used to support service availability, security, and fraud prevention in accordance with applicable law.

Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the nature of the information and applicable requirements.

Your Rights

As a user of our services, you are granted specific rights regarding your personal data, including: access, correction, deletion, restriction, objection, and portability.

To exercise these rights, please submit a request via support@bridgebanking.info. Requests will be addressed within 30 days. Please note that certain rights may be limited in specific scenarios as permitted by law.

Data Security

Our security measures include advanced encryption, access control mechanisms, and regular security assessments to safeguard your data against unauthorized access, alteration, and misuse. We employ industry-standard protocols to ensure data security during transmission and at rest.

Despite our efforts, no security measures are perfect. We strive to protect your information but cannot guarantee absolute security.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

These rights may include the right to request access to the personal information we collect about you, the right to request correction or deletion of your personal information, and the right to limit certain uses of sensitive personal information, subject to applicable legal exceptions.

Bridge does not sell or share personal information as defined under California law.

You may submit a request by contacting us at support@bridgebanking.info. We may require verification of your identity before processing your request. We will respond in accordance with applicable law.

Third-Party Websites & Services

The Services may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Services, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

Changes to This Privacy Policy

We reserve the right to update this policy to reflect changes in our practices. Any significant changes to our Privacy Policy will be communicated to you via email or a prominent notification before the changes become effective. We encourage you to periodically review this policy for the latest information on our privacy practices.

Contact Us

For any privacy-related inquiries or concerns, please contact our Privacy Team directly at support@bridgebanking.info. We are committed to addressing your queries and concerns promptly and transparently.